During our office hours:
Mo-Do 8.00 a.m.– 16.15 p.m. (UTC +1)
Fr 8.00 a.m. – 13.00 p.m. (UTC +1)
Tel.: +49 (0) 26 95 – 92 01 – 0
Outside our office hours::
Tel.: +49 (0) 16 3 – 8 92 01 45
For emergency cases a service hotline is provided. Our experts are available around the clock via this number and offer fast and competent assistance.
Thus many problems can be solved on the phone already, exactly when you need it!
– This service is free of charge –
(except from resulting telephone charges)
We offer our customers a wide range of services to ensure that our pumps maintain their performance and reliability over the complete product lifecycle.
A service engineer is available at short notice throughout Europe and, indeed, anywhere in the whole world.
Our experienced experts are also available at any time to give advice by telephone on our Service-Hotline.
Due to our hotline-telephone number, we support you in case of emergencies outside our office hours. Our well-trained service technicians usually are able to solve the problem immediately by a precise failure analysis on the phone. Thus, a complex and expensive service may be avoided.
However, should repair works be necessary, we are in a position to react at a moment’s notice. With our well-equipped company cars we are at your disposal and guarantee you our competent support.
Availability of wear- and spare-parts
Almost all standard wear-parts are on stock. Thus a rapid availability is assured. Even spare-parts for pumps which date back to the founding years are still available.
Due to regular inspection of the unit and preventive maintenance according to the state of wear, standstill times can be minimized. For this purpose, we offer the possibility of a maintenance contract for new pumps as well as for used pumps.
Extensive work on-site
Due to our experienced and well equipped service personnel, we are in a position to carry out as well difficult repair and maintenance work on-site.
Besides the installation and start-up of our pumps, we are by agreement gladly prepared to take care of the dismantling and disposal of old pumps as well.